If you have paid for the session and the session has been scheduled and you decide to cancel the session after that.
If you are unhappy with the services, no partial or any refund will be given in this scenario.
You have completed your package minutes and are not happy with the services.
You need to take your sessions under the validity period of the sessions, failing to do so will cancel all your subscriptions and no refund will be given. You need to re-opt for the packages and restart your journey.
You wish to cancel your package subscription in between because of any reason, no partial or any refund will be provided to you.